Turn up life with Lexie hearing aids
Turn up life with Lexie hearing aids
Have you downloaded the Lexie app?
Adjusting to new hearing aids can take time, and the Lexie app is there to help. It's more than just a way to easily control your hearing aids - it's personalized hearing support right in your pocket. Discover all the amazing features.
Download the Lexie app. Use the buttons below for the App Store or Google Play Store:
Connect with one of our Lexie Experts®
Our award-winning customer support team is here to help you every step of the way on your journey to better hearing.
How to connect
Direct in-app support: Connect via live video, chat, or phone, available 6 days a week from Monday to Friday, 8am–8pm CT, and Saturday, 8am–5pm CT.
Call: Reach them at (800) 499-1336 for immediate assistance.
Email support: Send an email to support@lexiehearing.com with your questions.
Lexie Experts® offer
Personalized troubleshooting: Get the help you need, when you need it. From common issues to adjustments.
Quick solutions: Save time and effort with a quick chat, video, or phone call.
More options: The Lexie Experts® are here to help you get the most out of your Lexie hearing aids, from fit to functionality.
How-to Videos
Lexie Hearing has a library of "How-to" videos that offer short tutorials to learn everything from cleaning your hearing aids to mastering the controls.
How to measure your ear to determine the correct size receiver wire.
1 min 26 sec
How to insert the hearing aid into your ear.
1 min 30 sec
How to power your Lexie B2 Plus hearing aids on and off.
Same instructions apply for B2
40 sec
How to complete the hearing test with your Lexie B2 Plus hearing aids and Lexie app.
Same instructions apply for B2
2 min 3 sec
How to access Recommended Settings in the Lexie app, and apply them to your Lexie B2 Plus hearing aids.
Same instructions apply for B2
1 min 7 sec
How to clean your hearing aid.
42 sec
User Manuals
Download and read these manuals to get the best use out of your Lexie hearing aids.
Your hearing journey: What to expect
Week 1
Patience is key
It takes your brain and ears about 3-4 weeks to adjust to hearing aids.
Week 2-3
Practice
Wear your hearing aids for 3-4 hours daily in varied listening situations, from quiet to noisy, indoors and outdoors.
Week 3-4
Own your journey
Start increasing your wear time from 4 to 8 hours daily.
Week 5 & beyond
Keep up the good work
Continue wearing your hearing aids 8+ hours daily to reinforce your brain's learning.