Lexie expert on a video call with a customer

Lexie Remote Care comes with every hearing aid purchase

Get the personal support, information, and resources you need to navigate life with hearing aids from our top-rated Lexie Experts^®.

Open 9am - 8pm EST, 7 days a week.

Grouped phones displaying screens of the Lexie App

83%

of Lexie app users find the app easy to use in their daily lives.

Complete support. Completely free.

–– No technical skills required ––

Our friendly, knowledgeable Experts are here for you. Talk directly to a Lexie Expert^® through voice or video calls, using the Lexie app.

Have a question now?

Prefer to email? Our team typically responds within 24 hours at support@lexiehearing.com

Become a

member today!

Some of the exclusive benefits include:

2-year extended warranty on your Lexies

Protection Plan coverage for accidental damage

A valuable gift as a thank-you for joining

USA Today Network Reviewed Best Of the Year badge

Money Magazine Best OTC Hearing Aids 2022

Cutting-edge app and Lexie Remote Care

Not tech savvy? Not a problem!

Hand holding a phone speaking with a Lexie Expert over video call.

Select between a number of environment settings

The Lexie app allows you to adjust your hearing aids and select between a number of environment settings. Select the environment setting that best suits the activity you’re busy with.

Hand holding a phone streaming an iPhone call from the phone to Lexie hearing aids.

Clinical-quality hearing support in your pocket

Our knowledgeable Lexie Experts^® are here for you. The easy-to-use Lexie app connects you with Lexie Expert support via video, chat or phone, lets you adjust and personalize your settings, and gives you discounts and rewards for healthy hearing habits.

Man and woman watching TV and eating popcorn.

Adjust the volume according to your needs

All hearing aids in the Lexie suite are self-fitting OTC hearing aids, which means that you can make volume adjustments according to your preferences and needs directly in the app.

Lexie remote care

Technical support services provided by our Lexie Experts^® in the nature of quality control for customers, namely, providing remote assistance on the use and care of Lexie OTC hearing aids, technical support services, namely troubleshooting to diagnose problems with hearing aids and the Lexie app to ensure proper technological functioning. Lexie Experts are available during our Hearing Hub^® operating hours. These hours may be changed at our discretion.

A group of woman eating at a restaurant, one adjusting her Lexie hearing aids on the Lexie app.

First-of-its-kind rewards program

Have fun earning points with the Lexie Rewards program, designed to help you adjust to life wearing hearing aids. Reach your goals in-app and use your points to get a discount on accessories and consumables.

A Lexie Expert demonstrating the Lexie B2 Plus Powered by Bose hearing aids.

Free Lexie Expert™ lifetime support

This refers to the commitment made to provide ongoing assistance to our customers throughout the expected operational lifespan of their Lexie OTC hearing aid devices, which includes technical assistance, such as troubleshooting, assisting with installations and operational issues, and software updates to enhance device performance and functionality (if applicable). Please note that the operational lifespan of the device varies depending on the type of device.

People are discovering the Lexie difference

Lexie Experts^®, like having a hearing coach in your pocket.

Available via chat, video or phone to help you:

Find the right Lexies
Set up your hearing aids
Make adjustments
Troubleshoot

Monday-Sunday
9am-8pm EST

Better than any high $ hearing aid

These hearing aides work so well I feel like I'm really hearing. I've paid $6,000 for hearing aides that are not this good.

Toni Parks

Lexie B2 customer

The best hearing aids ever

These are the best hearing aids I have ever had. Been wearing aids for the past 25 years and have spent thousands of dollars. Thank you, Lexie, for providing these Bose powered aids.

Kenneth E Klussman

Lexie B1 customer

Better than custom that were double the price.

Very easy to adjust hearing aids to suit you best, excellent sound. I had aids purchased from Costco that were not over the counter, but custom, and I like these OTC Lexie by Bose better! The charge last me all day and evening.

Linda Z

Lexie B2 customer

Lexie B1 are Fantastic

I love these. So easy to use with the application on your phone. The sound is incredible and I love being able to switch from the different modes. My wife loves them too because she doesn't have to repeat herself. They are very small and comfortable to wear.

Anonymous

Lexie B1 customer

Lexie Lumen OTC Hearing Aids

Well, I think that I have had these long enough now to give a solid review. I love them! I love the control of the app, the choice of sound environments, and they work! They fit comfortably in my ear. My husband says that they are not noticeable. I am very happy and satisfied with them.

Terry J

Lexie Lumen customer

Lexie hearing aids are well worth trying.

You must have patience and time to learn how to properly use them. Not everyone has the same size ears and you should contact Lexie to inquire about the options they have to help you. Don’t give up! They work well and you can hear much better. I would recommend them to anyone who is hard of hearing!

DonnaMarie

Lexie B2 customer

Great addition to my life!

These have been a great addition to my life! They are well made and work great. I also love the adjustments I can make through the app.

Cody J

Lexie B1 customer

Love them!!

Sooooo happy with my Lexi Lumens!! I had one hearing aid several years ago for just my right ear from a regular doctor and paid $1000 for it. It was very basic! My hearing aids from Lexi was around $700 for two!! The support is great and they give me rewards!! Main thing is that they work wonderfully!!

JoAnn

Lexie Lumen customer

Fantastic

They work great. I am fond of the replaceable batteries because they last over a week without having to worry about them compared to rechargeables which must recharge every night.

Bela

Lexie B1 customer

Great product that dramatically improved my mothers hearing and quality of life!

Doug

Lexie Lumen customer