Side profile of a senior woman smiling wearing Eargo hearing aids.

Eargo Hearing Aids: Everything You Need to Know

Published: March 15, 2023

Updated: March 15, 2023

It’s difficult enough to choose between the different types of hearing aids available, let alone a brand. Many hearing aids cost over $1000, and it can be difficult to determine if the hearing aid brand is viable. One brand you may have come across is Eargo so let’s take a closer look at what they have to offer.

Eargo Hearing Aids

Eargo hearing aids are best suited to people with mild to moderate hearing loss in the high-frequency range. Eargo enables the wearer to hear speech more clearly while reducing background noise. Eargo hearing aids are over-the-counter (OTC), self-fitting hearing aids, which means there is no need to visit an audiologist for a prescription or a hearing aid fitting.

Eargo was founded in late 2012. The devices are designed by an ear, nose, and throat surgeon. Eargo makes use of patented soft medical-grade silicone fibers they call Flexi Fibers. They come in two sizes and hold the hearing aids in place in the ear canal. To remove the hearing aids, the wearer pulls a tiny transparent fiber connected to the hearing aids.

Trained professionals are available via phone to answer any questions and give guidance. Setting profiles can be personalized for phone, TV, outdoor, or group situations. Users can switch between settings with two taps of the ear. Eargo has four models on offer; the Neo HiFi, Eargo 5, Eargo 6, and the Eargo 7, which can also be controlled with a smartphone app.

Eargo’s website features a free hearing check to help determine if their hearing aids are suited to you. It’s possible to request a model device (it’s not a working model) to fit in your ear. Eargo does offer monthly payment plans, rather than having to pay upfront for the hearing aids, which range between $1,650 – $2,950.

What is Included with Eargo Hearing Aids?

Included with a pair of Eargo hearing aids is:

  • A charger with a USB cord and plug. The charger needs to be fully recharged weekly.
  • A cleaning cloth and brush.
  • Large Flexi Fibers (x 2), regular Flexi Fibers (x6), and large Flexi domes (x 2). The Flexis need to be changed every 3 months.
  • Extra wax guards and wax guard changing tools. The wax guard needs to be changed every 3 to 6 months.
  • Small portable charging case.
  • User manual.

The Difference Between Eargo 6 and Eargo 7

There aren’t many differences between the new Eargo 7 and its predecessor, the Eargo 6. In the fact, there are only two real distinct changes, including an enhanced warranty period from one year to two years (Eargo7), and the refined Sound Adjust+ mode.

Sound Adjust+ is an enhancement on the previous Sound Adjust mode, which works to automatically optimize your hearing aids settings based on your soundscape to ensure you get the best sound possible. Sound Adjust+ also offers a “Clarity Mode” which promises to enhance speech in environments.

Eargo Hearing Aid Maintenance

Eargo offers rechargeable hearing aids that have 16-hour battery life. Recharging takes approximately 6 hours for a full charge. The hearing aids need to be charged in the portable charger overnight.

As with all electronic devices, it’s important to properly care for Eargo hearing aids to extend their lifespan. That’s why the cleaning tools are included in your purchase. Prior to charging, the hearing aids need to be brushed and wiped clean. This needs to be done on a regular basis.

Eargo’s website has helpful support videos on the use and maintenance of Eargo hearing aids.

Eargo Hearing Aid Comparison

Eargo currently offers four different hearing aid models, all with the same basic features. The warranty covers unlimited repairs and one-time loss or damage per hearing aid.

Eargo Neo HiFi

  • Price & Warranty:
    • $1,650
    • Finance is available for $72/mo.
    • 1-year warranty
  • Features:
    • wind noise reduction for better outdoor hearing
    • a fourth layer of ultra-soft Flexis for a better fit
    • mobile app to adjust your settings for different listening environments and to activate your programs
    • the ability to share reports with Eargo’s professionals to help you customize your hearing aids

Eargo 5

  • Price & Warranty:
    • From $1,950
    • Finance is available for $90/mo.
    • 1-year warranty
  • Features:
    • mobile app to tailor your hearing preferences and personalize settings
    • adjust noise reduction and match sounds to your environment from the mobile app
    • improved battery life
    • closed Petals to maximize amplification

Eargo 6

  • Price & Warranty:
    • From $2,450
    • Financing is available for as low as $69/mo for 36 months
    • 1-year warranty
    • 45-Day Return
  • Features:
    • automatic sound adjustment and noise reduction based on your sound environment.
    • mask mode
    • waterproof up to 1 Meter for 30 minutes

Eargo 7

The Latest Device

  • From $2,950
  • Financing is available for as low as $74/mo.
  • 2-year warranty
  • 45-Day Return

The new editions include:

  • enhanced automatic sound adjustment and noise reduction based on your sound environment with clearer speech.
  • waterproof up to 1 Meter for 30 minutes
  • Sweat-proof

Eargo Hearing Aid Return Policy

Eargo offers a full refund if the hearing aids are returned within 45 days. This requires a couple of phone calls. Retailers of Eargo hearing aids may have a different policy, it’s advised to check with the store before purchase.

Eargo Hearing Aid Reviews

Overall, Eargo Hearing Aid reviews from wearers are positive. People find the devices comfortable, easy to use, and barely noticeable. There is also positive feedback about the technical support and service offered by Eargo.

Some Eargo reviews do comment that Eargo hearing aids can be uncomfortable or malfunction quickly.

Lexie Hearing Aids vs. Eargo Hearing Aids

Introduction to Lexie Hearing

Lexie wants to make better hearing available to everyone, everywhere. That is why we have developed smart and cutting-edge technology to offer high-quality hearing aids and remote support at a fraction of the price of traditional hearing aids.

Lexie is an all-inclusive over-the-counter (OTC) hearing aid and service solution, which offers three models currently; the Lumen, the Lexie B1, and the Lexie B2 self-fitting OTC hearing aid Powered by Bose. Its affordable price offers 80% less than the costs of traditional hearing aids. Lexie has been designed for people who may not be willing, or unable, to attend an audiology clinic, have mild-to-moderate hearing loss, or may be unable to afford traditional hearing aid options.

The award-winning Lexie app allows customers to complete an online hearing test and program their hearing aids to match their unique hearing profile. All from the comfort of their own home.

Lexie uses a well-researched and validated prescription formula to program the hearing aids. This ensures the best possible comfort and clarity for users. The app allows the user to control the hearing aids and offers a support portal that provides access to Lexie Experts and remote adjustments.

Lexie also offers a 45-day risk-free trial period, during which the hearing aids can be returned for a full refund.

Where to Buy Lexie Hearing Aids

The innovative subscription model allows Lexie to offer an affordable solution to hearing-impaired people and still offer a high-quality product and support. Lexie offers clients excellent value for their money. Purchase online or via the contact center today.

Image of post writer Marcellé Swanepoel.

Written by Marcellé Swanepoel

B. Speech-Language Pathology and Audiology


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