It is vital to take care of your hearing aids to prolong their use and to get the full benefit of wearing them. The better you take care of them the more use you will get out of your investment.

How To Care of Hearing Aids

If you bought a Lexie hearing aid, the purchase included a user manual with detailed instructions on how to clean and care for your hearing aids, as well as all the necessary cleaning and maintenance tools. To help you care for your hearing aids, here are some at-home tips that can be followed to ensure that your hearing aids work optimally.

1. Know your left from your right
   The most important part of taking care of your hearing aids is to know which hearing aid belongs in which ear. Placing a hearing aid in the wrong ear can lead to further hearing and hearing aid damage.
   The slim tube attached to your Lexie Lumen hearing aid will have a red or a blue number on it. If the number on your slim tube is red, it indicates that it is the right hearing aid. If the number on your slim tube is blue, it indicates that it is the left hearing aid.  If you have two Lexie hearing aids, it means that each one has been programmed according to each ear’s specific hearing needs. “If you have  Lexie Powered by Bose B1 hearing aids, you will find that the receivers situated at the end of the receiver-wire (encased in a dome) are color coded for easy identification. Red indicates a receiver for the right ear and blue left side.
2. Cleaning your hearing aids
   If you have Lexie Powered by Bose B1 hearing aids it is not possible to clean the receiver wire. However, it is important to ensure that the dome and/or wax guard situated at the end of the receiver is clear of wax or debris. If unable to remove the debris with your cleaning tool, consider replacing the wax guard.

   Use a soft, dry cloth or tissue to gently wipe down the body of your hearing aid. Avoid cleaning your hearing aids with alcohol swabs or sharp pins, as this can cause incredible damage. Reattach the slim tube onto your hearing aid once you have finished the cleaning process. Make cleaning your hearing aids before you go to bed a part of your daily routine.

   Hearing aids contain sophisticated technology in a relatively small shell. The most common cause of malfunctioning hearing aids is earwax, dirt, or moisture trapped in the slim tube, dome, or wax guard of your hearing aid. As a result, feedback (whistling of your hearing aid) can occur. If the slim tube or wax guard is completely blocked, the sound is prevented from traveling into the ear.
   To clean your Lexie Lumen hearing aids, detach the slim tube from your hearing aid. Then, thread the cleaning wire provided all the way through your slim tube to remove any earwax or foreign particles.

3. Change batteries when needed
   Lexie hearing aid batteries last between 4-8 days. If you notice that your hearing aids are not performing as they should, or that you are experiencing difficulties connecting your hearing aids to the Lexie App via Bluetooth, it may be that your hearing aid battery is worn out and needs to be replaced. Remember to clean the battery contacts in your Lexie hearing aids when replacing the batteries. You can do this by wiping them down with a dry cloth. Dirty battery contacts can cause a poor connection and lower hearing aid performance. Lastly, when you are not using your hearing aid, open the battery door at least halfway to ensure that the battery does not drain quicker than expected.
4. Store hearings aids with a drying capsule
   Lexie hearing aids are water-resistant but they are not waterproof. Any form of moisture can cause damage to the circuitry of your hearing aid. Whenever you are not using your hearing aids, use an airtight container, and place a drying capsule and your Lexie hearing aids inside it. This is the best way to make sure your hearing aid stays dry.  If your hearing aids accidentally get wet, dry them with a soft cloth. This may be when you swim, take a bath/shower, walk through the rain, or sleep. DO NOT use a hairdryer or a heater to dry the hearing aids, they will get damaged.
5. Maintenance check with a Lexie hearing expert
   If your Lexie hearing aids continue to perform poorly after you have tried different problem-solving methods, contact the Lexie Contact Center and speak to one of our friendly hearing experts for professional assistance. A hearing expert has the knowledge and skills to keep your hearing aids fine-tuned and adjusted to your hearing needs. A consultation with a hearing expert, via the Lexie Contact Center, will also help you learn more about your Lexie hearing aids and will build your confidence when it comes to using them.

Quick Lexie Hearing Aid Dos and Don’ts!!

• DO keep your hearing aid in an airtight container with a drying capsule when going to bed
• DO NOT expose your hearing aid to water or any moisture 
• DO turn off your Lexie hearing aid before going to bed (open battery door)
• DO NOT leave the battery in your hearing aid (when NOT in use) 
• DO clean your hearing aid regularly 
• DO NOT wear your hearing aid when using a hairdryer, hairspray or other hair products
• DO NOT leave your hearing aid out in the sun, in your car or near a heater 
• DO NOT leave your hearing aid or its battery in reach of children or pets.

If your Lexie hearing aid is damaged beyond what you are capable of fixing, contact a Lexie Expert for assistance.