Getting started with your Lexie H1 Hearing Buds
Connect with one of our Lexie Experts®
Our award-winning customer support team is here to help you every step of the way on your journey to better hearing.
How to connect
Direct in-app support: Connect via live video, chat, or phone, available 6 days a week from Monday to Friday, 8am–8pm CT, and Saturday, 8am–5pm CT.
Call: Reach them at (800) 499-1336 for immediate assistance.
Email support: Send an email to support@lexiehearing.com with your questions.
Lexie Experts® offer
Personalized troubleshooting: Get the help you need, when you need it. From common issues to adjustments.
Quick solutions: Save time and effort with a quick chat, video, or phone call.
More options: The Lexie Experts® are here to help you get the most out of your Lexie hearing aids, from fit to functionality.
User Manuals
Get the most out of your Lexie H1 Hearing Buds.
Your hearing journey: What to expect
Week 1
Patience is key
It takes your brain and ears about 3-4 weeks to adjust to hearing aids.
Week 2-3
Practice
Wear your hearing aids for 3-4 hours daily in varied listening situations, from quiet to noisy, indoors and outdoors.
Week 3-4
Own your journey
Start increasing your wear time from 4 to 8 hours daily.
Week 5 & beyond
Keep up the good work
Continue wearing your hearing aids 8+ hours daily to reinforce your brain's learning.